Great Products get good Word-of-Mouth
A number of years ago my wife and I received a number of Calphalon non-stick pots and pans. We used some extensively and they were showing quite a bit of wear and tear. So much so that the non-stick coating was disappearing. Remembering that they came with a lifetime warranty, I went online to check the warranty.
I packed them up, dropped a note in the box and shipped them off to the Calphalon Warranty Department – about 8 YEARS AFTER THEY WERE BOUGHT.
The day before I was going to check in for a status update, I came home to a large box with replacements and no questions asked. It is nice to find a great product and a company that stands behind it. Thanks Calphalon. You know I am now a walking commercial for you!
Comments
Good post – i love companies that really stand behind the promises they make when you’re laying out the cash. they deserve the good w-o-m.
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